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6px;font-size:20px;line-height:1.4;display:-webkit-box;overflow:hidden}.ticket-drawer header small{color:#64748b;font-size:13px}.ticket-drawer header>button{color:#94a3b8;border:0;flex-shrink:0;padding:4px}.ticket-detail-body{background:#fcfdff;flex:1;min-height:0;padding:4px 26px 28px;overflow-y:auto}.ticket-detail-body h3{margin:24px 0 12px;font-size:12px;font-weight:600}.ticket-detail-body>p:not(.ticket-description){color:#475569;margin:8px 0;font-size:15px}.ticket-detail-body label{text-transform:uppercase;color:#64748b;margin-top:28px;font-size:12px;font-weight:600}.ticket-detail-body select{text-transform:none;color:#475569;height:46px;font-size:15px;font-weight:400}.ticket-description{color:#475569;background:#fff;padding:16px;font-size:16px;line-height:1.65}.ticket-message{color:#475569;border:0;margin-bottom:8px;padding:13px 14px;line-height:1.6}.ticket-message.user{color:#6d28d9}.ticket-message strong{text-transform:uppercase;font-size:11px;font-weight:600}.ticket-message 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#ede9fe}.ticket-conversation-log{background:#fff;border:1px solid #dfe6ef;border-radius:8px;padding:12px}.ticket-conversation-log:empty{display:none}.ticket-conversation-log .ticket-message{color:#42536d;white-space:normal;background:#f7f9fb;border-radius:6px;margin:0 0 8px;padding:12px;font-size:16px;line-height:26px}.ticket-conversation-log .ticket-message:last-child{margin-bottom:0}.ticket-conversation-log .ticket-message.user{color:#6236b8;background:#f5f2ff}.ticket-conversation-log .ticket-message>div{color:#91a3be;align-items:baseline;gap:10px;margin-bottom:6px;line-height:16px}.ticket-conversation-log .ticket-message strong{color:#8190a5;font-size:12px;font-weight:500}.ticket-conversation-log .ticket-message.user strong{color:#9978d6}.ticket-conversation-log .ticket-message time{text-align:right;font-size:12px;line-height:16px}.ticket-conversation-log .ticket-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.ticket-conversation-log 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17px;font-weight:600;display:inline-flex}.ticket-filters{background:#fff;flex-wrap:wrap;padding:24px 16px}.ticket-filters label{flex:340px}.ticket-filter-icon{color:#8ca0be;flex-shrink:0}.ticket-filters select{min-width:140px;max-width:180px}.ticket-table table{min-width:940px}.ticket-table tbody tr{cursor:pointer}.ticket-table .ticket-link{text-overflow:ellipsis;white-space:nowrap;max-width:140px;overflow:hidden}.ticket-priority{white-space:nowrap;color:#64748b;background:#f8fafc;border:1px solid #cbd5e1;border-radius:4px;align-items:center;gap:5px;padding:2px 7px;font-size:12px;display:inline-flex}.ticket-priority:before{content:"";background:currentColor;border-radius:50%;width:6px;height:6px}.priority-1{color:#dc2626;background:#fef2f2;border-color:#fecaca}.priority-2{color:#ea580c;background:#fff7ed;border-color:#fed7aa}.priority-3,.status-in_progress{color:#2563eb;background:#eff6ff;border-color:#bfdbfe}.status-resolved{color:#059669;background:#ecfdf5;border-color:#a7f3d0}.status-closed{color:#64748b;background:#f8fafc;border-color:#cbd5e1}.ticket-unassigned{color:#94a3b8;font-size:13px;font-style:italic}.ticket-field-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.ticket-create-form{flex-direction:column;flex:1;min-height:0;display:flex}.ticket-create-form footer{border-top:1px solid #e2e8f0;flex-shrink:0;justify-content:flex-end;margin:0;padding:16px 24px}.ticket-detail-body input,.ticket-detail-body textarea{color:#334155;text-transform:none;box-sizing:border-box;background:#fff;border:1px solid #cbd5e1;border-radius:6px;width:100%;min-width:0;margin-top:8px;padding:11px 14px;font-size:16px;font-weight:400;display:block}.ticket-detail-body textarea{resize:vertical;min-height:120px}.ticket-char-count{text-align:right;color:#94a3b8;padding-top:6px;display:block}.ticket-create-form .ticket-detail-body>label{text-transform:none;color:#334155;font-size:15px;font-weight:500}.ticket-drawer-badges{flex-wrap:wrap}.ticket-reference{overflow-wrap:anywhere}.ticket-detail-body :is(input,textarea,select):focus{outline-offset:1px;border-color:#a78bfa;outline:2px solid #ddd6fe}@media (max-width:700px){.ticket-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-filters{padding:16px 8px}.ticket-filters select{flex:1;min-width:120px;max-width:100%}.ticket-filter-icon{display:none}.ticket-field-grid{grid-template-columns:1fr}.ticket-header-actions{gap:6px}.agent-tickets .ticket-primary{padding:9px 12px}.ticket-create-form footer{padding:12px 16px}}